Energy & utilities

AI for the daily work of operations and the back office, without documentation leaving your network.

The technician is at the substation with a phone and the procedure runs to eighteen hundred pages of PDF, while connection files run down their deadline and complaints get answered by opening three systems. Inferana puts that documentation one question away, inside your network.

The rules that apply to you, point by point

What each regulation in your sector requires, and which part of that the deployment solves.

NIS2

Directive (EU) 2022/2555
What it requires

Risk management, supply chain security and incident notification within the deadline.

How we solve it

A European provider with a dedicated or on-premise deployment, documented for your supply chain assessment, and an audit trail of every query.

Network code on cybersecurity

Delegated Regulation (EU) 2024/1366
What it requires

Cybersecurity controls for entities involved in cross-border electricity flows.

How we solve it

The deployment sits on the corporate network, separate from operational systems, with access control per user and per team.

CER

Directive (EU) 2022/2557
What it requires

Resilience of critical entities against disruption of essential services.

How we solve it

On-premise on your own infrastructure, with no dependency on an outside service for staff to consult their documentation.

GDPR

Regulation (EU) 2016/679
What it requires

Minimisation and confidentiality of the consumption data recorded by the smart meter.

How we solve it

Zero logs by design: prompts and responses are never stored or used to train models, and inference stays inside your perimeter.

Your most common use cases

The same ones you already use, specific to your sector.

See all use cases

The technician is at the substation and the procedure still runs to eighteen hundred pages.
They are already asking outside.

The work gets done, by hand, past the deadline, by the same people doing the same thing again. The next meeting brings it up again:

What happens today

The procedure runs to eighteen hundred pages and the technician is up the tower.

Operations & maintenance

Work orders come back on paper and someone types them up the next day.

Field crew supervision

A connection file misses its deadline because it sat in somebody's queue.

Grid connections

Every incident ends in a report someone writes by hand at 3am.

Grid operations

We answer one complaint by reading three systems, and the customer has called twice.

Customer service

The circular changed in January and we are still working from the old version.

Regulatory affairs

I approve nothing that calls a service outside our own network.

Industrial cybersecurity

With Inferana

Procedures are answered in plain language from the phone, with the section and the document version shown in the answer.
The scanned work order comes back as data: asset, date, work done, materials and hours, ready for your maintenance system.
Each connection file is read in minutes, with the missing documents flagged while there is still time to request them.
Draft incident reports written from your own work orders and timeline, with the duty engineer reviewing before it goes out.
One query pulls together the customer's contract, meter readings and invoices, with traceable answers and permissions per team.
The circular in force is searchable from the moment you index it, and the answer cites the text and date it used.
On-premise deployment on your own infrastructure, inside the corporate network and separate from operational systems.

Sector FAQs

No. Inferana works with documentation and knowledge: procedures, maintenance reports, files, regulation, complaints. The deployment sits on the corporate network and has no access to the operational network. Nobody here will offer you an AI that operates anything.

Wherever you decide: on European infrastructure we manage, or in your own data centre, on-premise on your own infrastructure. In both cases prompts and responses are never stored or used to train models.

That is the usual starting point. A scanned work order or a photo goes in and the fields come out: asset, date, work done, materials and hours, ready for your maintenance system. The technician or the supervisor validates before it is recorded, and the original stays attached to the record.

The service and deployment documentation: which models are served, where they run, with which dependencies and what access they require. Assessing the supplier, recording it and deciding which measures to apply remain the company's job.

It can happen, which is why the sensible use is assisted lookup over your documentation with a person validating before anything is executed. Answers are grounded in the documents you index and every query is logged for later review. Responsibility for the switching operation stays with whoever signs it.

The company does. The model answers over the corpus you give it, so the circular in force counts from the moment you index it. What we add is that the lookup over that documentation happens inside your perimeter and is logged, with the document version in view.

Yes, with the same key. There the query does go out to the model provider, so customer files and sensitive grid documentation are handled with the open models inside your perimeter. It is configured per team.

The API is OpenAI-compatible: swap the key and the endpoint and your code stays as it is. The models are open, so you can take the weights with you and your exit plan does not depend on us. Your data and your indexes are exportable.

Access control per user and per team, with a record of every query. Compliance and internal audit can review who asked what and when, and export it.

Tell us what you want to deploy and we will show you where Inferana fits.

In the demo we go through your case: which models you need, where they run and what it takes to meet the regulation that applies to you.

We reply within one business day.